Terms and Conditions

Thank you for choosing iPhonesIntoCash UAE ("iPhonesIntoCash", "we", "us", "our") for your device trade-in.

By submitting your device to us, whether at our BurJuman Mall store or by mail, you are agreeing to the following Terms & Conditions:

1. iPhonesIntoCash , wherever feasible, will reset devices to their factory settings, wiping all content and settings. If a device is in a state where this isn't possible, the onus falls on the customer to ensure data protection.
2. I confirm that I am the sole and rightful owner of the device I am selling to iPhonesIntoCash. If any device I trade in is later determined to be lost or stolen, I forfeit my right to payment.
3. I verify that the condition and model number of the device(s) I have provided to iPhonesIntoCash are accurate.
4. The figure shown online is an estimate based on the details I have entered. The final offer is confirmed only after the device has been inspected in person, and no payment is made until I have seen and accepted that final offer.
5. Risk-Free Assessment: the device will undergo an evaluation based on various criteria, some of which are detailed on our website. Where the device is dropped off, this inspection is carried out in the customer's presence at our store. Where the device is mailed to us, it is inspected on arrival and the findings are explained before any payment is discussed.
6. Devices identified as stolen, blocked, counterfeit, or inauthentic will be reported to the authorities. Payments will not be made for such devices and they will not be returned.
7. iPhonesIntoCash reserves the right to refuse devices from overseas markets. In such cases, an alternate value may be proposed, which customers can choose to accept or decline.
8. If a device has liquid or physical damage, a revised offer may be presented. Customers have the choice to accept this or keep their device at no cost.
9. Customers should be aware that all data on the device will be erased and won't be retrievable.
10. Online estimates are valid for 14 days from the date of issue. After that period a revised, potentially lower offer may be presented, as device values move with the market.
11. All device pricing is in UAE Dirhams (AED).
12. I will ensure that all payment details are accurate. iPhonesIntoCash does not verify these details and is not responsible for any potential loss due to payment detail errors. This applies to bank transfer, PayPal and USDT payouts.
13. Payment is made once I have accepted the final offer, by whichever method I have selected. Where I choose store credit at phonebot.ae, that credit is issued at 1.2 times the cash offer, is redeemable only at phonebot.ae, and cannot be exchanged for cash.
14. I consent to receive newsletters from iPhonesIntoCash and understand I can opt out at any time.
15. Any personal information shared with iPhonesIntoCash during the trade-in process is protected by our privacy policy, available for review on our website.
16. Ancillary items handed over with devices, such as chargers, covers, USB devices, memory cards, SIM cards, and boxes, may be recycled or disposed of and will not be returned under any circumstances. SIM and memory cards are securely held for three days before destruction.
17. iPhonesIntoCash retains the right to decline the initial online trade-in offer for devices found to have non-original parts, tampering, or unauthorised software modification ("jailbreaking" for iPhones and "rooting" for Androids).
18. Devices locked to an iCloud or Google account cannot be purchased. The account must be fully signed out and removed before a sale can be completed.
19. For certain devices, proof of purchase may be required. If unavailable, iPhonesIntoCash can refuse the trade-in.
20. Identification in the form of an Emirates ID or passport may be requested for some device trade-ins. If not provided, iPhonesIntoCash has the right to decline the trade-in.
21. Devices mailed to iPhonesIntoCash are sent at the customer's arrangement and expense. We recommend a tracked service. Risk in the device remains with the customer until it is received by us, and iPhonesIntoCash is not responsible for devices lost or damaged in transit before receipt.
22. Customers are under no obligation to accept the final offer. If the offer is declined, no fee applies and the device remains the customer's property. Where the device was mailed to us, it will be returned to the customer.
23. These Terms are governed by the laws of the United Arab Emirates, and the courts of Dubai shall have jurisdiction over any dispute arising from them.
24. You must be at least 18 years old to sell a device to iPhonesIntoCash.
25. Once payment has been made, the sale is final. Ownership of the device transfers to iPhonesIntoCash and the device cannot be returned or repurchased.
26. To the extent permitted by law, iPhonesIntoCash is not liable for any indirect or consequential loss arising from the use of our website or services.
27. We may update these Terms from time to time. The current version will always be available on this page, and continued use of our services means you accept the updated Terms.
28. Where a device has been mailed to us and the customer does not respond to the final offer within 14 days, iPhonesIntoCash will attempt to return the device to the address provided.
29. Customers should include their order number with any device mailed to us so it can be matched to the correct order.

iPhonesintocash.com/ae

Email: support@iphonesintocash.com

Phone: +971 58 596 4457

Address: Level 2 – Unit 62A, BurJuman Centre, Mankhool, Dubai, United Arab Emirates.