Buy-back

FAQ

Step 1

Select Device

Step 2

Ship or Drop

Step 3

Get Paid

IPhonesIntoCash FAQ - All You Need to Know

Navigating IPhonesIntoCash is straightforward and intuitive. Just follow these simplified steps:

  • Input your device's model and details.
  • Choose your device’s state: New, Working, or Dead. For the 'Working' category, do inform us about any issues.
  • We'll propose a price for your gadget.
  •  Share your contact information with us.
  • We'll send over an Australian Post satchel for device dispatch.
  • Forward us your device.
  • Once we confirm the device matches your description, you'll receive your payment.

Your device’s IMEI number is essential for our process. If you’re unsure where to locate it, refer to [this link] for guidance. If you encounter any difficulties or have questions about finding your IMEI, please don't hesitate to contact us. Our team is always here to assist you.

Before shipping your device to us, ensure you've performed a factory reset, logged out from all accounts (whether it’s Apple, Google, or Samsung), and deleted all personal data. Your data privacy is vital to us.



Certainly! Here are explanations for the different device conditions you accept:

Faulty:

  • This category includes devices with physical damage such as cracks.
  • Devices that can power on but may not function correctly.
  • Devices with battery issues, especially if they retain less than 80% of their original capacity.
  • Display issues, including aftermarket displays, burns, or no display at all.
  • Devices with malfunctioning Face ID or biometric sensors..
  • Devices with a missing or damaged SIM tray.
  • It's important to note that devices that are account locked, carrier blacklisted, or have financial obligations are not accepted in this condition.

 

Fair:

  • These devices show signs of heavy usage, such as deep scratches, dents, or excessive scratching.
  • They are, however, fully functional and do not have any operational problems.
  • No cracks or chips on the front or back glass.
  • The battery health should be above 80%, and there shouldn't be any service alerts related to it.
  • They must be free of any carrier blacklists or financial obligations.
  • No ghost images or LCD/display defects are allowed.

 

Good:

  • Devices in this category have visible signs of use but no significant cosmetic damage.
  • They are fully functional and do not have any operational issues.
  • No chips or cracks on either the front or back glass.
  • Battery health is above 80%, with no service alerts.
  • These devices are also free from any carrier blacklists or financial obligations.

 

Flawless:

  • These devices are like new, with no signs of use.
  • They are fully functional and do not have any operational problems.
  • There are no cracks, scratches, dings, or dents on the device.
  • Battery health is impeccable, above 80%, without any service alerts.
  • They shouldn't have any ghost images or LCD/display defects.
  • These devices are also free from any carrier blacklists or financial obligations.

 

Brand New:

  • Devices under this condition are sealed in their original box with all their accessories.
  • They have never been activated or used.
  • Just like the other categories, these devices must be free of any carrier blacklists or financial obligations.

Valuations depend, due to evolving technology dynamics. Nonetheless, we consistently aim to offer the best possible rates, frequently outmatching market competitors.

While our primary method involves the provided Australia Post satchel, if you're in or around Melbourne, you can personally hand over your device at our dedicated drop-off point located at: 2/12 Macquarie Drive, Thomastown, VIC 3074.

Our commitment to excellence sets us apart. Not only do we assess and process payments swiftly (usually within 24 hours), but we also value transparency and customer satisfaction above all. Our dedicated support ensures smooth transactions every step of the way.

We buy broken mobiles at iPhonesintocash.com. Visit our website to get a quote for your broken mobile.

You can sell your phone for cash at iPhonesintocash.com. Just bring in your phone, and we'll evaluate its value on the spot.

Yes, we provide cash offers for phones based on their condition and model. Visit us for an instant quote

Mobile phone recycling reduces electronic waste, conserves natural resources, and reduces the energy and raw materials needed to produce new phones.

Yes, we do purchase broken or cracked phones depending on their condition. Visit us for an evaluation.

We offer data transfer services. If you're selling your phone to us and need to retrieve data, inform our staff, and we'll assist you.

 

Yes, apart from phones, we also purchase broken laptops. Kindly visit our store for an evaluation.

TRADE IN YOUR DEVICE TODAY!

IPHONESINTOCASH: MAXIMIZE YOUR RETURNS ON OLD ACCESSORIES!

At iPhonesIntoCash, we’re dedicated to giving you the best deals for your devices. Our platform simplifies the process, ensuring you get the value you deserve.